How does my order ship?
Items that are small and light enough to ship with small parcel carriers are shipped either by FedEx or UPS. Larger items are shipped via truck. Transit times for small parcel shipments vary nationwide from 1-5 days.
A signature is not required for small parcel items (unless delivering to a business location). The driver will ring your door bell and if there is no one home the package will be left in a safe, dry area. If the driver determines there is no safe location to leave the parcel they will leave a note giving you instructions on how to obtain your parcel.
Larger items are shipped via truck and transit times vary from 3-10 days. Items shipped on trucks will be delivered to the curbside only. The customer is responsible for bringing the items inside their home or garage. The trucking company will deliver during normal business hours, Monday through Friday. They will call to schedule an appointment and usually offer a 4-hour window.
Where We Deliver
We deliver to the continental United States. We do not ship to Alaska, Hawaii, Puerto Rico, Canada or the Virgin Islands. We are currently unable to deliver to PO or APO/FPO boxes. In addition, we Do Not offer international shipping.
Multiple Shipping Addresses
For multiple shipping addresses, simply place a separate order for each address.
When Should I Receive My Order?
We process your order either the same day you place it or the next day based on the time it was ordered.
Most of our products ship very quickly, but some take longer to fulfill than others. In particular, products with heavy weights and those that are custom made require the longest processing times - these items are being assembled specifically for your order.